Meet The MD – Richard Bennett
Welcome to the first interview in our Meet the Directors series, today we’re chatting to NPS Group’s Managing Director, Richard Bennett. The series is aimed at giving our customers and visitors a better understanding of our goals, vision and to get to know our leadership team. Let’s jump straight in.
How long have you been at NPS?
My wife Julie (NPS’s Financial Director) and I bought the business in August 2018, adding Atkinson Print to the group a few months later in January 2019.
What did you do before NPS?
I started my career as a trainee chemist with Northumbrian Water way back in 1990, before moving into Environmental Chemistry in the mid 90’s. I spent a couple of years in contaminated land working for a site investigation company before setting up my own environmental laboratory in 1998.
We built the company up over 18 years with a strong reputation of offering a quality service as well as supporting our customers with their technical needs and fast turnaround. We sold the company in 2016 and left the industry in 2017.
What attracted you to the business?
The team really, when we first looked at the business we were really impressed with the quality of the work produced by the team at NPS and the desire by each member to do their very best by the customer, values already held by myself and Julie.
We’ve recently started providing PPE to several of our customers, is that something you had experience with before?
Yes, having spent almost 30 years in Science its fair to say we’ve bought a lot of PPE over the years, in particular FFP2, FFP3 masks & a variety of gloves from latex, vinyl to nitrile. We also brought Nigel Halton into the business after having him as our Health and Safety Manager for 14 years in our laboratory, Nigel’s experience has been very influential in driving this transition.
PPE has also allowed us to expand our offerings on the storage and distribution side of the business, is this something we’re going to look to continue to develop?
Absolutely, we have already invested time and money into our new website allowing us to sell online, with a view to expanding our warehousing and fulfilment offering to customers. We have a few more projects in the pipeline over the coming months so watch this space.
We’ve continued to work throughout the pandemic, has it been difficult for the business and production to adapt?
No, we have a committed team & everyone has responded brilliantly to the challenges presented through the pandemic, we’ve all learnt a lot and adapted accordingly to the challenges thrown up. I would also say a big thank you to our customers who have been brilliant by working with us to help us all through this difficult period.
How do you see the business progressing over the next 12-18 months?
I think the next 12- 18 months will be challenging depending upon how severe the economy is affected by the pandemic however I also see that there will some opportunities too and the challenge for us as a business is to seize the opportunities when they present themselves.
Thanks for taking the time to read this post, for more news and insights sign up to our newsletter using the form below. Next up in the Meet The Directors series is a chat with our Financial Director Julie Bennett, in the meantime check out some of other content in our News and Insights section.
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